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Ownsay

Reach the communities your services struggle to reach.

Ownsay is an independent community partner to NHS trusts, councils and the voluntary sector in Greater Manchester, with peers who have lived experience and a platform built for consent.

A Black woman peer supporter with braids sits beside an older Black man in a checked shirt at a kitchen table, writing together in a notebook.

Four ways we work with services.

  • Community voice reports

    Anonymous feedback from racialised communities, themed and delivered each quarter in a format that supports PCREF Part 3. Small numbers suppressed, quotes masked.

    For NHS mental health trusts

  • Plan support

    Peer-supported advance statements now, ready to move to advance choice documents and nominated person choices as the Mental Health Act 2025 commences.

    For trusts and the integrated care board

  • Consent-first referrals

    Refer adults to peer support in minutes. You get a confirmation with no client details, and status updates only with the person’s consent.

    For GPs, wards, community teams

  • Evidence by design

    Outcomes recorded as part of the work: engagement, plans written and shared, wellbeing and trust, reported with small-number suppression.

    For commissioners and funders

PCREF asks trusts to hear from racialised communities.

The Patient and Carer Race Equality Framework is mandatory for NHS mental health trusts and part of how the Care Quality Commission assesses them. Greater Manchester Mental Health was a pilot site.

About PCREF: Mersey Care, PCREF overview(opens in a new tab)

Nearly 4×

Black people had nearly four times the recorded detention rate of white people in England in 2024–25.

262.4 detentions per 100,000 Black people, against 65.8 per 100,000 white people.

Source: NHS England, Mental Health Act Statistics, Annual Figures 2024-25(opens in a new tab)

2×+

In Greater Manchester, Black people were more than twice as likely as white people to be detained under the Mental Health Act in 2024–25.

216.2 per 100,000 Black people, against 91.7 per 100,000 white people.

Source: Wigan Today, Greater Manchester detention figures(opens in a new tab)

74%

of children released from custody in England and Wales reoffended within a year, in the 2022–23 cohort.

Against 37% of adults in the same cohort. Support falls away at exactly the wrong moment.

Source: Sentencing Academy, sentencing children(opens in a new tab)

25%

lower risk of compulsory admission with crisis-planning interventions, according to a review of five trials involving adults with psychotic illness or bipolar disorder.

A risk ratio of about 0.75. This is a relative reduction, not 25 percentage points, and not an Ownsay result.

Source: Molyneaux et al. 2019, BJPsych Open(opens in a new tab)

Designed for the questions your information governance team will ask.

  • Records stored in London, with row-level security on every table and an append-only audit log
  • A consent ledger checked before any share, with every view of a shared plan logged
  • Not a medical device: no diagnosis, triage or risk scoring, by design
  • A data protection impact assessment and ICO registration before the first client
  • A path to the NHS Data Security and Protection Toolkit, DTAC and Cyber Essentials Plus as we scale
About the Ownsay Hub

My plan, version 2

Approved by me
  • My GP practice 30 days
  • Opened by care teamTold me

Take it back at any time

My consents

  • Ownsay support
  • Share plan with my GP
  • Anonymous reporting
  • University evaluation
Examples of what people see in the Hub: who their plan is shared with, and the consents they have given.

Questions from referrers.

Who can I refer now?
Adults aged 18 and over in Salford and Manchester, for peer support and planning ahead, once our pilot opens. They must agree to the referral first.
Will I get updates?
You get a confirmation email with no client details. Status updates (received, contacted, matched, active, closed) come only if the person consents, and never include notes.
Can Ownsay handle crisis referrals?
No. We are not a crisis service and don’t offer out-of-hours replies. Please use crisis pathways for urgent risk.
Do you give legal or clinical advice?
No. We give general rights information checked by an advocate or lawyer, and refer people to qualified services for legal, immigration or clinical advice.

Let’s talk about your community.

Whether you commission, refer or want to pilot something together, we’d like to hear from you.