Reach the communities your services struggle to reach.
Ownsay is an independent community partner to NHS trusts, councils and the voluntary sector in Greater Manchester, with peers who have lived experience and a platform built for consent.

Four ways we work with services.
Community voice reports
Anonymous feedback from racialised communities, themed and delivered each quarter in a format that supports PCREF Part 3. Small numbers suppressed, quotes masked.
For NHS mental health trusts
Plan support
Peer-supported advance statements now, ready to move to advance choice documents and nominated person choices as the Mental Health Act 2025 commences.
For trusts and the integrated care board
Consent-first referrals
Refer adults to peer support in minutes. You get a confirmation with no client details, and status updates only with the person’s consent.
For GPs, wards, community teams
Evidence by design
Outcomes recorded as part of the work: engagement, plans written and shared, wellbeing and trust, reported with small-number suppression.
For commissioners and funders
PCREF asks trusts to hear from racialised communities.
The Patient and Carer Race Equality Framework is mandatory for NHS mental health trusts and part of how the Care Quality Commission assesses them. Greater Manchester Mental Health was a pilot site.
About PCREF: Mersey Care, PCREF overview(opens in a new tab)Nearly 4×
Black people had nearly four times the recorded detention rate of white people in England in 2024–25.
262.4 detentions per 100,000 Black people, against 65.8 per 100,000 white people.
Source: NHS England, Mental Health Act Statistics, Annual Figures 2024-25(opens in a new tab)2×+
In Greater Manchester, Black people were more than twice as likely as white people to be detained under the Mental Health Act in 2024–25.
216.2 per 100,000 Black people, against 91.7 per 100,000 white people.
Source: Wigan Today, Greater Manchester detention figures(opens in a new tab)74%
of children released from custody in England and Wales reoffended within a year, in the 2022–23 cohort.
Against 37% of adults in the same cohort. Support falls away at exactly the wrong moment.
Source: Sentencing Academy, sentencing children(opens in a new tab)25%
lower risk of compulsory admission with crisis-planning interventions, according to a review of five trials involving adults with psychotic illness or bipolar disorder.
A risk ratio of about 0.75. This is a relative reduction, not 25 percentage points, and not an Ownsay result.
Source: Molyneaux et al. 2019, BJPsych Open(opens in a new tab)Designed for the questions your information governance team will ask.
- Records stored in London, with row-level security on every table and an append-only audit log
- A consent ledger checked before any share, with every view of a shared plan logged
- Not a medical device: no diagnosis, triage or risk scoring, by design
- A data protection impact assessment and ICO registration before the first client
- A path to the NHS Data Security and Protection Toolkit, DTAC and Cyber Essentials Plus as we scale
My plan, version 2
Approved by me- My GP practice 30 days
- Opened by care teamTold me
Take it back at any time
My consents
- Ownsay support
- Share plan with my GP
- Anonymous reporting
- University evaluation
Questions from referrers.
Who can I refer now?
Will I get updates?
Can Ownsay handle crisis referrals?
Do you give legal or clinical advice?

Let’s talk about your community.
Whether you commission, refer or want to pilot something together, we’d like to hear from you.